I recently posted from a Steve Jobs Interview his views on process versus content. He clearly said that the process is the problem, while content is the key. I feel that such successful people are the ones who should be our role…
Blog Archives
Jeff Bezos on Customer Obsession, Process, and Machine Learning
Tagged with: BPM, Jeff Bezos, Machine Learning, process management, Steve Jobs
Posted in Adaptive Case Management, Artificial Intelligence, BPM, Business Strategy, Executives
Posted in Adaptive Case Management, Artificial Intelligence, BPM, Business Strategy, Executives
Back-Office Applications versus Digital Collaboration
You will have noticed by now that I have retracted from the rather useless BPM versus ACM discussion. One reason is that as I predicted many years ago, the approach used in ACM has been assimilated by the big BPM…
Tagged with: ACM, Adaptive Case management, BPM, digital collaboration, ISIS Papyrus, Max Pucher, process management
Posted in Adaptive Case Management, Customer Relationship Management
Posted in Adaptive Case Management, Customer Relationship Management
Welcome to the Real World! 