Blog Archives

Back-Office Applications versus Digital Collaboration

You will have noticed by now that I have retracted from the rather useless BPM versus ACM discussion. One reason is that as I predicted many years ago, the approach used in ACM has been assimilated by the big BPM

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Posted in Adaptive Case Management, Customer Relationship Management

The future is Machine Learning, not programs or processes.

I was once again voted the most outspoken BPM blogger on earth. Hey, why not the universe? But thanks for the mention. I won’t however waste my and your time on BPM predictions for next year and rather discuss the

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Posted in Machine Learning

BPM plus CM is not Adaptive Case Management

My previous blog post caused once again quite some stir with various BPM proponents who feel deeply insulted that I do not accept their expertize in optimizing businesses. I am simply not into superstition. I am ok with Astrology though.

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Posted in Adaptive Case Management, BPM

A Real-World Assessment of the Process Mining Manifesto

In this post I analyze the business feasibility and solution scope presented in the Process Mining Manifesto (PMM) by the IEEE Task Force on Process Mining (PM). Presenting a manifesto is ‘a declaration of principles and intentions’ – as the

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Posted in Adaptive Case Management, Adaptive Process, Process Mining

Adaptive Process Defined!

Following discussions in the LinkedIn ACM Group I am presenting here the shortest possible definition of Adaptive Process. I propose that it involves three distinct paradigm shifts: Adaptive Process is a productive system that deploys not only the organization and

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Posted in Adaptive Process
Max J. Pucher
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by Max J. Pucher. All rights reserved.
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