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Back-Office Applications versus Digital Collaboration

You will have noticed by now that I have retracted from the rather useless BPM versus ACM discussion. One reason is that as I predicted many years ago, the approach used in ACM has been assimilated by the big BPM

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Posted in Adaptive Case Management, Customer Relationship Management

The future is Machine Learning, not programs or processes.

I was once again voted the most outspoken BPM blogger on earth. Hey, why not the universe? But thanks for the mention. I won’t however waste my and your time on BPM predictions for next year and rather discuss the

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Posted in Machine Learning
Max J. Pucher
© 2007-19

by Max J. Pucher. All rights reserved.

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