Blog Archives

Are Businesses capable of Digital Transformation?

Digital Transformation has been happening since the birth of the Smartphone when IT direction was taken from the hands of businesses into entrepreneurs and individuals. Large corporations are too slow and lack leadership, innovation and drive to target DT. They are further regulated too heavily to be flexible. If leftist governments continue to tax people and businesses higher for employment rather than taxing corporate revenue, bank transactions and profits (as they should according to their lies) then the trend of falling employment will continue and DT and silly enough AI will be blamed for it.

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Posted in Uncategorized

Jeff Bezos on Customer Obsession, Process, and Machine Learning

I recently posted from a Steve Jobs Interview his views on process versus content. He clearly said that the process is the problem, while content is the key. I feel that such successful people are the ones who should be our role

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Posted in Adaptive Case Management, Artificial Intelligence, BPM, Business Strategy, Executives

Steve Jobs about Process and Content

I just found ‘The Lost Interview’ with Steve Jobs on Netflix and watched it again. Suddenly he starts to talk about process and content and I am startled because he is using my words. But he is not just talking

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Posted in Adaptive Process, BPM, Content, Process

Back-Office Applications versus Digital Collaboration

You will have noticed by now that I have retracted from the rather useless BPM versus ACM discussion. One reason is that as I predicted many years ago, the approach used in ACM has been assimilated by the big BPM

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Posted in Adaptive Case Management, Customer Relationship Management

Expertise and Experience in Process Management

I have often discussions with experts in all walks of life and business. Experts come in many flavors, with many titles, certificates, and acronyms to their name. They usually come with a lack of experience too. In my diction expertise and experience

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Posted in Adaptive Case Management, Adaptive Process

The future is Machine Learning, not programs or processes.

I was once again voted the most outspoken BPM blogger on earth. Hey, why not the universe? But thanks for the mention. I won’t however waste my and your time on BPM predictions for next year and rather discuss the

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Posted in Machine Learning

People Management versus Process Management

In recent discussions the proposition was made that my disagreement with BPM came from discussing people management issues in process management. While I totally agree that as an executive my focus is people management I propose that there should not be a

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Posted in Adaptive Case Management, BPM, Business Architecture, Business Strategy, People Management
Max J. Pucher
© 2007-19

by Max J. Pucher. All rights reserved.

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