Blog Archives

Making Sense of Analyst Reports

ISIS Papyrus Process and Communication Platform has been recently evaluated both for its content and its process capability in two independent reports by Forrester Research about Customer Communications Management (DOCCM) and Dynamic Case Management (DCM). These acronyms are unfortunately quite confusing. I do

Rate this:

Tagged with: , , , , , ,
Posted in Adaptive Case Management, analysts, CRM, Customer Communications, Customer Relationship Management
Max J. Pucher
© 2007-19

by Max J. Pucher. All rights reserved.

Real World Statistics
  • 224,064 readers

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Join 366 other followers

ISIS Papyrus on Twitter