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Can BPMS ensure ‘Effectiveness’?

The short answer is: ‘No.’ The slightly longer one is: ‘No, because effectiveness requires verification of outcomes by means of substantial additional, costly bureaucracy outside the BPMS. If that cost would be properly accounted for, BPMS don’t even provide efficiency.’

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Posted in Adaptive Case Management

Management is not a science. IT IS ART!

Over the last few weeks I had several meetings and discussions with C-level management of financial institutions, mostly CEO and CIO, but some LOB execs as well. The core subject was in all cases how IT could help to clearly

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Posted in Business Intelligence, Executives, People Management
Max J. Pucher
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by Max J. Pucher. All rights reserved.

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