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Jeff Bezos on Customer Obsession, Process, and Machine Learning

I recently posted from a Steve Jobs Interview his views on process versus content. He clearly said that the process is the problem, while content is the key. I feel that such successful people are the ones who should be our role

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Posted in Adaptive Case Management, Artificial Intelligence, BPM, Business Strategy, Executives

Ray Kurzweil: How to Create a Mind

Ray Kurzweil claims that ‚If understanding language and other phenomena through statistical analysis does not count as intelligence then humans have no intelligence either.’ That is a converse argument that should disqualify Kurzweil from ever being listened to again. While

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Posted in Artificial Intelligence, Evolution, Machine Learning

Artificial Intelligence and BPM

There is no such thing as AI. And in the true sense there ever won’t be. Skynet will not take over the world. But yes, Skynet will be used by humans to try and take over the world. Not through AI but machine-learning(ML)-monitoring and its kin big-data-mining. Both technologies are perfect for Big Brother. AI is hype, while ML is real but not intelligent in any way.

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Posted in Adaptive Case Management, Artificial Intelligence, BPM, Machine Learning

The future is Machine Learning, not programs or processes.

I was once again voted the most outspoken BPM blogger on earth. Hey, why not the universe? But thanks for the mention. I won’t however waste my and your time on BPM predictions for next year and rather discuss the

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Posted in Machine Learning

An Essay on Reason, Intelligence, and Wisdom

My Subjective Perspective To explain my perspective let me take you back to Dec 27th, 2005. Fooling around with my (adult) kids at the pool I jumped head-first into it, feeling an explosion in my head and a burning pain

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Posted in Adaptive Case Management, Business Architecture, Case Management, Customer Relationship Management, Human Resources

Making sense of: KMWorld – Best Practices in BPM 2008

I just read a January 2008 KMWorld collection of White Papers and here is my take on it. I particularly like Editoral Director Andy Moore’s musings on the BPM market. Moore first asks why business intelligence vendors (BI) are disappearing

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Posted in Uncategorized
Max J. Pucher
© 2007-17
by Max J. Pucher. All rights reserved.
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