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Artificial Intelligence and BPM

ai

There is no such thing as AI. And in the true sense there ever won’t be. Skynet will not take over the world. But yes, Skynet will be used by humans to try and take over the world. Not through AI but machine-learning(ML)-monitoring and its kin big-data-mining. Both technologies are perfect for Big Brother. AI is hype, while ML is real but not intelligent in any way.

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Posted in Adaptive Case Management, Artificial Intelligence, BPM, Machine Learning

Back-Office Applications versus Digital Collaboration

You will have noticed by now that I have retracted from the rather useless BPM versus ACM discussion. One reason is that as I predicted many years ago, the approach used in ACM has been assimilated by the big BPM

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Posted in Adaptive Case Management, Customer Relationship Management
Max J. Pucher
© 2007-17
by Max J. Pucher. All rights reserved.
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