Blog Archives

Goal-Orientation in Process Management

As ‘goal-orientation’ has become another buzzword for BPM I will summarize here the state-of-the-art. The concept of ‘goal-orientation’ is not a new IT term but used in psychology, economy, organizational theory and recently in agent-based artificial intelligence research. Even J.

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Posted in Adaptive Process, BPM, Business Architecture, Executives, Machine Learning, Social Media

Gartner Group 2011: Intelligent Business Operations

At the Gartner Portal and Collaboration conference in London I had the opportunity for a long conversation with Gartner Fellow Tom Austin about Pattern-Based Strategy and People-Centric Computing. I was surprised that he was surprised that I felt that these

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Posted in Adaptive Case Management, Adaptive Process, analysts, Business Architecture

Gartner Group 2020: The De-routinization of Work

Not so long ago I had an inquiry call with Tom Austin, vice president and Gartner fellow. We talked about the Information Workplace and my approach that businesses are not predictable, decomposable structures, but complex adaptive systems like everything that

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Posted in Adaptive Case Management, IT Concepts, People Management
Max J. Pucher
© 2007-19

by Max J. Pucher. All rights reserved.

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