Blog Archives

Jeff Bezos on Customer Obsession, Process, and Machine Learning

I recently posted from a Steve Jobs Interview his views on process versus content. He clearly said that the process is the problem, while content is the key. I feel that such successful people are the ones who should be our role

Rate this:

Tagged with: , , , ,
Posted in Adaptive Case Management, Artificial Intelligence, BPM, Business Strategy, Executives

Steve Jobs about Process and Content

I just found ‘The Lost Interview’ with Steve Jobs on Netflix and watched it again. Suddenly he starts to talk about process and content and I am startled because he is using my words. But he is not just talking

Rate this:

Tagged with: , , , , ,
Posted in Adaptive Process, BPM, Content, Process

Artificial Intelligence and BPM

There is no such thing as AI. And in the true sense there ever won’t be. Skynet will not take over the world. But yes, Skynet will be used by humans to try and take over the world. Not through AI but machine-learning(ML)-monitoring and its kin big-data-mining. Both technologies are perfect for Big Brother. AI is hype, while ML is real but not intelligent in any way.

Rate this:

Tagged with: , , , , , ,
Posted in Adaptive Case Management, Artificial Intelligence, BPM, Machine Learning

People Management versus Process Management

In recent discussions the proposition was made that my disagreement with BPM came from discussing people management issues in process management. While I totally agree that as an executive my focus is people management I propose that there should not be a

Rate this:

Tagged with: , , ,
Posted in Adaptive Case Management, BPM, Business Architecture, Business Strategy, People Management

BPM plus CM is not Adaptive Case Management

My previous blog post caused once again quite some stir with various BPM proponents who feel deeply insulted that I do not accept their expertize in optimizing businesses. I am simply not into superstition. I am ok with Astrology though.

Rate this:

Tagged with: , , ,
Posted in Adaptive Case Management, BPM

The Amazing Ignorance at the Core of BPM

Recently I had two very different experiences. One was a typical discussion with a process management expert on LinkedIN, who proclaimed like many before that because he has been successful in optimizing factory floors he can do the same cost-cutting

Rate this:

Posted in Adaptive Case Management, BPM

Free Webinar featuring Forrester Research on April 29th

Please join us in exploring the solutions that adaptive process and ACM/DCM can offer your business by taking advantage of these free resources and activities during April and May. Free Wave Download – limited time offer: I am pleased to

Rate this:

Tagged with: , , , ,
Posted in Adaptive Case Management, BPM, Customer Communications, Machine Learning
Max J. Pucher

Max J. Pucher - Chief Architect ISIS Papyrus Software

© 2007-17
by Max J. Pucher. All rights reserved.
Real World Statistics
  • 212,279 readers

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Join 9,038 other followers